Lifetime Warranty on Brake Pads: Meaning, Exclusions, Hidden Fees
What is a Lifetime Warranty on Brake Pads?
A lifetime warranty on brake pads is a manufacturer’s guarantee that covers defects in materials and workmanship for the lifetime of the brake pads (sources: Quora, Brake Experts). This means that if the brake pads wear out prematurely or fail to perform properly under normal driving conditions, the manufacturer will replace them at no cost as long as the original purchaser owns the vehicle.
Lifetime warranties on brake pads typically cover the replacement cost of the pads only. They do not cover labor costs or other parts like rotors which may need to be replaced when the pads are changed. The warranties are also non-transferrable, so they only apply to the original purchaser.
Many auto parts stores and brake servicing companies like AutoZone, Pep Boys, Midas, Meineke offer some form of lifetime warranty on the brake pads they sell and install (source: BrakeMasters). The exact terms and conditions can vary between manufacturers and retailers, so it’s important to check the fine print.
What Do Lifetime Warranties on Brake Pads Usually Cover?
Lifetime warranties on brake pads generally cover replacement of the brake pads themselves, usually for as long as you own the vehicle. This means the manufacturer or retailer will provide new pads for free when the original pads wear out.
The lifetime warranty typically covers the brake pad replacement parts only. Installation labor is usually not included unless specified. You will likely need to pay for labor each time the pads need to be replaced.
Most lifetime brake pad warranties do not limit the number of times the pads can be replaced. As long as you own the vehicle, you can get free replacement brake pads when needed. However, some warranties do cap the number of free replacements, often at 2 or 3 sets of brake pads [1].
What is Typically Not Covered
Lifetime warranties on brake pads generally do not cover normal wear and tear. As brake pads are designed to wear down from friction, the warranty excludes replacement when they wear out through normal use. Worn out brake pads from mileage and regular driving will need to be replaced at the owner’s expense.
Damage from improper installation or maintenance is also usually excluded. If the brake pads are installed incorrectly or the brake system is not properly maintained, any resulting damage would void the warranty. For example, using the wrong brake fluid or not changing it per the maintenance schedule could cause corrosion and affect the brake pads, making them ineligible for warranty replacement.
Accident damage is another common exclusion. If the vehicle is in a crash that damages the brake system and brake pads, the warranty would not cover replacement or repairs needed due to the collision. Anything outside of defects in materials or manufacturing would not be covered.
Overall, the lifetime warranty generally only covers defects in the original brake pads. It does not account for normal wear and tear during use, improper installation or maintenance, or damage from external factors like accidents.1
Are There Limits to Replacements?
Lifetime brake pad warranties typically have some limits on the number of replacements allowed per year or over the lifetime of the vehicle. Many warranties only allow 1-2 replacements per 12 month period. After the initial replacement period, the replacement pads may also be prorated, meaning you pay a percentage of the cost based on mileage or time used.
For example, AutoZone’s lifetime warranty only allows 2 free replacements per 12 months after the initial purchase. After that, replacements are prorated based on mileage, with discounts ranging from 10% off after 20,000 miles to 90% off after 100,000 miles of use [1].
NAPA’s lifetime warranty follows a similar structure, with 2 free replacements per 12 months. After the initial period, pads are prorated based on months of use, with discounts starting at 10% off after 12 months [2].
It’s important to read the fine print of any lifetime brake warranty to understand these replacement limits and any prorated costs after the initial coverage period.
What Voids the Warranty?
There are certain conditions that can void the lifetime warranty on brake pads. Some key ones to be aware of include:
Improper installation – If the brake pads are not installed properly according to manufacturer specifications, this can void the warranty. Things like not lubricating contact points, improper torque levels, or incompatible parts can lead to premature wear and failure that would not be covered.
Non-approved mechanics – The warranty may require that installation or replacement be done by an approved mechanic or dealership. Using a non-certified mechanic could void coverage.
Modified parts – Using aftermarket, non-OEM or modified brake pads not approved by the manufacturer may void the warranty. Sticking with parts recommended for your specific vehicle is important.
Essentially, any installation or use that goes against the manufacturer’s instructions could potentially void the lifetime warranty. It’s important to follow all guidelines and use parts designed for your vehicle to maintain coverage.
Do I Need to Go to the Dealer?
Most lifetime brake pad warranties allow you to get service done at a non-dealer mechanic. However, some fine print may specify the brake pads must be purchased and installed at a dealer to qualify for the lifetime warranty. This ensures OEM parts are used.
For example, Ford’s lifetime brake pad guarantee states the pads must be purchased and installed at a Ford or Lincoln dealership to qualify (Source). Other automakers like Honda may have similar restrictions.
Using non-OEM or aftermarket brake pads from third party retailers like AutoZone often voids the lifetime warranty. The manufacturer wants repairs done with original parts at authorized locations.
Overall, read the fine print to see if you must go to the dealership for brake service to maintain the lifetime warranty coverage. DIY installations at home with non-OEM parts will void most lifetime brake pad guarantees.
Are There Hidden Fees?
When getting a lifetime warranty on brake pads, some auto parts stores or dealerships may charge additional hidden fees that the customer is responsible for paying. These can include:
Labor Charges – Even though the brake pads are covered for life, most warranties do not include free installation or labor. You will likely have to pay the hourly labor rate for a technician to remove and install the new pads each time.[1]
Core Charges – There is often a core charge for turning in the old brake pads or rotors when getting a replacement set. This averages $10-$15 per axle.[2]
Tax and Shop Supplies – Shops will charge tax on the labor and any incidental shop supplies used. There also may be waste disposal fees.[3]
While the brake pads are technically “free”, drivers can still face potentially hundreds of dollars in labor and other charges over the lifetime of their vehicle to keep getting them replaced.
[1] https://www.reddit.com/r/Frugal/comments/dvkg57/lifetime_brake_pads_worth_it/
[2] https://community.cartalk.com/t/firestone-lifetime-brake-service/191773
[3] https://www.quora.com/How-can-auto-parts-stores-like-AutoZone-and-OReilly-have-a-lifetime-warranty-on-brakes
How to File a Warranty Claim
To file a warranty claim on lifetime brake pads, you will typically need to provide certain documentation. This usually includes:
- The original receipt showing the purchase of the brake pads
- Proof that the brake pads were installed by a licensed mechanic (many warranties require professional installation)
- Documentation showing the make/model/year of the vehicle
- Pictures of the worn brake pads showing the extent of wear
The exact claim submission process can vary. Many manufacturers have you submit claims through their websites by filling out online forms and uploading documentation. Others may require you to print and mail in physical claim forms along with copies of your documentation. Calling the customer service number on the warranty is another option – they can provide specifics on how to file for that brand.
Key things to have ready are:
- Your contact information
- VIN number of the vehicle
- Date brake pads were purchased and installed
- Name of distributor/retailer where they were purchased
- Installing mechanic’s information
The company will review your documentation and process the claim accordingly based on the coverage terms of their warranty. Most aim to respond within a certain time period, such as 30 days. If approved, you’ll typically get instructions on having the brake pads repaired or replaced at an authorized service center, with reimbursement handled directly between the provider and manufacturer.
Pros and Cons of Lifetime Brake Pad Warranties
Lifetime brake pad warranties offer some advantages for consumers:
- You don’t have to pay for new brake pads as long as you own the vehicle, saving on maintenance costs over the lifetime of your car.
- Reputable brands stand behind the quality of their pads with the warranty.
- Having pads replaced for free provides peace of mind.
However, there are some potential drawbacks to consider:
- You may need to pay labor costs for installation each time the pads are replaced.
- There could be limits on the number of times the pads can be warranted.
- Certain conditions may void the warranty, like improper installation.
- You have to go to the warranty provider for replacement, reducing choice of mechanics.
Overall, lifetime warranties can provide good value if you understand the terms and use quality brake pads. But be aware of any hidden fees or fine print that may dimish the benefits.
Key Takeaways
When considering a lifetime warranty on brake pads, keep the following key points in mind:
– Read the fine print to understand exactly what is and isn’t covered. Lifetime warranties typically only cover defects in materials and workmanship, not normal wear and tear.
– There are often limits on the number of replacements offered. This varies by manufacturer but is typically 2-4 pad replacements.
– Improper installation or use can void the warranty. Follow the manufacturer’s instructions for bedding in and caring for the brake pads.
– You usually need to go to the dealer or authorized repair shop to make a warranty claim. Keep all receipts and documentation.
– There are rarely any hidden fees, but you pay for labor on installations after the first pad replacement.
– Overall, lifetime warranties offer peace of mind against premature wear, but are not literally for the “lifetime” of your vehicle.
When purchasing brake pads with a lifetime warranty, review the terms and conditions carefully. Follow proper break-in procedures and keep documentation if you need to file a claim. While the warranty offers some protection, you’ll still need to pay for labor and potentially some parts after the initial warranty period.